Cashiers receive money from customers, provide them with change, fill out charge slips and issue receipts, in establishments other than financial institutions. They may use electronic scanners, cash registers or related equipment. They usually have to process credit or debit card transactions and validate cheques. They may have to wrap or bag purchases and usually operate a computerized cash register.
In more detail, cashiers greet the customers entering the establishments, establish or identify the prices of the goods, services or admission, and tabulate bills using calculators, cash registers or optical price scanners. Items sold by weight need to be weighed to determine the price. They receive payment by cash, cheque, credit cards, vouchers or automatic debits. They issue receipts, refunds, credits or the change due to the customers. Carry-out service may be offered at the completion of the transactions. They may also cash cheques for customers. They are often asked to assist customers by providing information on procedures or policies, and resolving their complaints. Some are asked to request information or assistance using paging systems.
They count the money in the cash drawers at the beginning of their shifts to ensure that the amounts are correct and that there is adequate change. Total payments received during the time period are calculated, and reconciled with the total sales. They usually have to sort, count and wrap the currency and coins.
Additional duties vary according to the employment setting, for example:
Supermarket cashiers may also stock shelves, mark prices on items, arrange displays and take inventory, or bag, box, wrap or gift-wrap merchandise, and prepare packages for shipment. They need to maintain a clean and orderly checkout area and complete other general cleaning duties, such as mopping floors and emptying rubbish bins.
Restaurant cashiers may also handle reservations and type menus.
Front desk cashiers, such as in hotels, may be required to type, operate the switchboard, perform bookkeeping tasks and act as receptionists.
Cashiers may also sell items displayed on or near their counters, such as cigarettes and sweets.
Cashiers can advance to senior cashier and then to head cashier. They then need to supervise the others and provide on-the-job training. Although promotions for cashiers are limited, this position provides a good opportunity for an employee to learn about the company or business and may serve as a stepping-stone to a clerical position. Prospects for employment as cashiers are generally favourable.
Some satisfying aspects of this career include:
- fringe benefits, such as store discounts and free
- the opportunity to obtain employment without having to acquire advanced education
- working with people
- opportunities to work part-time
Some demanding aspects include:
- having to work evenings, weekends and holidays
- being exposed to temperature extremes if one work near exits and entrances
- limited advancement opportunities
- tactful and enjoy working with people
- extremely honest and accurate
- neat, well-groomed appearance
- basic mathematical ability
- good eye-hand coordination and manual dexterity
How to Enter
Schooling & School Subjects
Grade 10 Certificate
What to Study
A cashier is usually trained on the job and marketers of more advanced machines, such as cash registers, give training in the use of such machines.
- all types of retail stores
- cinemas and theatres
- educational institutions
- hotels and motels
- transport utilities – bus and railway stations, etc.
Any of the above mentioned potential employers.
- try to work in the tuck-shop at your school
- look for a part-time or vacation job as a cashier.